FAQ / policy

Not at all. Our classes are built for all levels. Modifications are always available, and your instructor will guide you through everything before you get started. If you want more one-on-one time before jumping in, a private intro session is also an option.
Fitted, comfortable workout clothes. Avoid anything too loose, as baggy fabric can catch on the reformer during certain movements.
Yes. Grip socks are mandatory for every class. They keep you safe, the equipment hygienic, and your footing solid. Forgot yours? We may have pairs available to purchase at the studio.
Grip socks and a water bottle. We take care of the rest.
We ask that phones and smart watches be silenced or put away for the duration of class. It helps you stay present and keeps the energy focused for everyone.

GENERAL

Aim for at least 15 minutes before class. Your instructor will walk you through the reformer setup and make sure you’re ready to move before things get started. After that, a few minutes early is all you need.
Yes. The MVMNT Method is low-impact and highly adaptable, which makes it a strong starting point regardless of your fitness background. Your instructor will offer modifications and help you work at a pace that’s right for your body.
Let your instructor know before class and they’ll help you ease back in. Reformer Pilates is joint-friendly, but it’s still a real workout. Pace yourself and listen to your body.
No. The intro offer is for new clients only and can only be redeemed once per person.

Through the Momence app or online booking system. Spots are limited, so we recommend reserving your place in advance.
Yes, as long as it’s done at least 8 hours before class. Anything inside that window is considered a late cancellation. See the Cancellation Policy section below for full details.

All reservations must be cancelled at least 8 hours before the scheduled class time. Cancellations inside that window are considered late and result in a loss of class credit.
If you don’t cancel and don’t show up, you’ll be marked as a no-show. Class credit holders forfeit that credit. Unlimited members are charged a $20 no-show fee.
Yes. Unlimited members are charged $10 for a late cancellation and $20 for a no-show. These policies exist to keep our reformer spots accessible. A cancelled spot is a spot someone else could have taken.

Late arrivals may not be permitted to join once class has started. Setup and warm-up are part of the session. Missing them isn’t just an inconvenience, it’s a safety issue.
A few minutes before class is enough for returning clients. First time? Aim for 15 minutes early so your instructor can get you set up properly.

Please get clearance from your healthcare provider before joining any class during pregnancy. If you’re cleared to participate, let your instructor know before class. Modifications are always available.
Get clearance from your healthcare provider first. Once you’re cleared, let your instructor know the details before class and they’ll work with you on modifications to keep you moving safely.
That depends on your specific condition, so your healthcare provider is the right person to make that call. What we can tell you is that our instructors are experienced with modifications. Just let them know what’s going on before class begins and they’ll support you from there.